Electric Tobacconist – Is There Still Time To Turn Around And Re-Proceed With The Order?

The Electric Tobacconist is one of the leading UK online electronic cigarette stores selling a few of the top brands of vaporisers and e-cig products available. They are located in the heart of Cornwall in the South East of England. There are numerous other leading brands of electronic cigarettes available like the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to provide the most effective in vaporisers and electronic cigarettes, in stock and prepared to sell. Their focus on quality over price makes them probably the most popular online vaporisers and e-cig shops in the united kingdom. They are constantly updating and improving upon their e-commerce facilities in order that customers can easily select the products that best suit their needs and budgets.

Electric Tobacconist

There are unfortunately delays due to capacity issues when it comes to the Electric Tobacconist. However, that is something that they’re actively working to resolve. In July, they received additional capacity and today they boast a 2.5kVA power supply. This should help to improve the reliability of their services, although there are times that the issue does present itself. This however rarely happens, as the staff is definitely extremely friendly and helpful, answering any queries or concerns that customers may have quickly and without hassle. The staff does ensure that the customer is fully content with the products that they are ordering, before the order is dispatched.

Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to arrive. This is largely influenced by which country the vendor is situated in, as you can find delays due to international shipment times, plus the time taken for owner to send the products over. This then affects the speed of which they are able to process the orders, plus the amount of stock that they Novo 2 have on hand. They are working to enhance their speed of service, in order to cope with increased demand and reduce the volume of time it requires them to fill orders and dispatch them with their customers.

Whenever we visited Brightpearl, they had approximately fifty products available, which was significantly less than some other online stores. It is also likely they are experiencing higher demand than some other online stores, that could explain the difference to be able volumes. However, despite this, these were still very prompt within their service, with one person in the team even greeting us once we entered the shop.

The staff provided excellent customer care, helping us to understand the many products they sold, including their relative merits. We were even offered the opportunity to buy a few items to test out, although we’re able to not sample them all. There was no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to handle. Once we had bought several items from them to try out, we were then in a position to contact them to learn how fast they might deliver the items to our home. They delivered quicker than most e- cigarette or vaporizer companies, but it seemed to depend on how fast we were ready to wait.

As a result of overwhelming number of orders that they are currently experiencing, they’re now experiencing unprecedented degrees of traffic in their stores. Actually, they are still having problems with slow-moving delivery vans, which are causing significant delays in service. As a result of this, they are only processing orders under emergency conditions. They are also implementing further automation in an effort to increase efficiency and save their staff time. In the mean time, they’re pleased to welcome back regular customers which have recently ordered from them, given that they are making an extra purchase or two by way of “extras.”

Customer service is the number one issue that we always want to see first when coping with an online vendor like this. We were very impressed with how promptly our request of a refund was handled. We were also very pleased to learn that we did not have to pay for another opinion or to contact other customers regarding our concerns. Actually, the complete process was handled entirely in a timely fashion.

Overall, we were extremely impressed with this particular company’s customer service and would recommend to anyone who’s currently experiencing issues with their order fulfillment. Down the road, we will continue to keep an eye on things such as the electric tobacconists that are experiencing severe delays due to an influx of orders. We will also continue to monitor the electric marketplaces to be able to determine the quality vendors that are currently experiencing issues. Ultimately, it seems that many people are noticing that the grade of the products in the electric marketplace has dramatically increased. Hopefully, this can continue to end up being true for the future. However, we will continue steadily to monitor the situation since it evolves.